Sara Wachter-Boettcher is a content strategist and writer based in Lancaster, Pennsylvania, where she drinks strong coffee and sometimes blogs. She is editor in chief at A List Apart magazine, and her book, Content Everywhere, is due out from Rosenfeld Media in the very near future. You can find Sara on Twitter trying not to say all the snarky things she thinks.
In countless organizations, there’s precious little talk about these shifts in form—much less the shifts in practice they’ll require. Which means we’re in danger of leaving too many people behind as we, the already converted, whirl away into the future.